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Brook launches iWantGreatCare

Brook has joined forces with iWantGreatCare, the world’s leading patient feedback site. This exciting collaboration means that from today, we are encouraging young people to leave online feedback about their experience when visiting Brook’s services throughout England.   

Dimitrios Tourountsis, Brook’s Head of Impact and Learning said:

We are delighted to launch iWantGreatCare across 10 of our dedicated young people’s clinics as part of our ongoing developments to become a learning organisation. By using a platform that encourages users to leave meaningful feedback we can allow for continuous improvement and transparency of our services.”

Our first review comes from a young person in Burnley, who says:

I got the care that I wanted and needed and was treated with respect, I was treated as an adult. I was told in detail what was happening and how it would happen”

Jon Twinn, Managing Director of iWantGreatCare commented:

Brook is one of an ever-growing number of healthcare organisations that put patient feedback at the heart of how they develop and deliver healthcare. It’s a genuine pleasure to work with them and iWantGreatCare is grateful to Brook's patients who are among the five million who have taken the time to leave feedback on iwantgreatcare.org so that other patients and healthcare providers can benefit from their experience.”

View the full list Brook services (including outreach and education) on IWGC website.   


For media enquiries please contact Brook's press office on 07789 682831 or email press@brook.org.uk

Notes to editors

Brook believes that young people should have access to great sexual health services and wellbeing support.

Brook provides free and confidential sexual health information, contraception, pregnancy testing, advice and counselling, testing and treatment for sexually transmitted infections and education programmes, reaching nearly 235,000 young people nationwide every year.
 
Read our Strategic Plan 2017-2020 and learn more about the difference we make in our latest Success Report.