Brook are sexual health and wellbeing experts. You can access information, advice, guidance and services in the following ways;
We have friendly, approachable, qualified and experienced staff who can support your needs. Information, advice and guidance can be provided through a Brook service, school, college, youth group or university. Our services aim to help you;
We will do this through dedicated one-to-one support with a nurse or education and wellbeing specialist, using interactive presentations and activities in your school, college or youth group or through detailed information on our website.
Our services are confidential, non-judgemental and we will always treat you with respect. Further information about what to expect can be found here.
Brook is here to support you. To help us to do that, please ensure;
We encourage and welcome suggestions and feedback on our service which we receive by:
We also have a formal complaints policy which will be followed in the event of any complaint raised. If you would like more information on this, then please speak to a member of staff, who will guide you through the process.
We actively work to ensure that all young people are given equal access to our service. We will treat current and potential clients, staff, volunteers, and all others we come across in the course of our work with fairness, dignity and respect regardless of age, disability, sex, gender identity, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy and maternity, race, ethnicity or national origin, religion
To find contact details, services and opening hours for your local Brook, please use our Find a service tool and enter your postcode.
You can also contact firstname.lastname@example.org for general enquiries.
If you have feedback, compliments or complaints, please visit our feedback and complaints page